The real reason the Galaxy Note 7 crashed and burned (The 3:59, Ep. 166)

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by Alfred Ng January 23, 2017 9:14 AM PST @alfredwkng

by Roger Cheng January 23, 2017 9:14 AM PST @RogerWCheng

Up Next Samsung answers burning Note 7 questions, vows better batteries

Samsung finally answered the burning questions on Sunday.

After its investigation into the Galaxy Note 7's overheated batteries, the South Korean company concluded there were two causes for the phone's fatal flaws. Before its initial recall, Samsung said, its batteries had an external casing that was too small, causing it to short-circuit and burn up. In Samsung's second go, the phones went through a rushed welding process that lead to faulty batteries.

We discuss what Samsung's revelations mean for the Galaxy S8, and how the company could have avoided this crisis in the first place.

The 3:59 gives you bite-size news and analysis about the top stories of the day, brought to you by the CNET News team in New York and producer Bryan VanGelder.

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