Open hotel room with smartphone

Technology is growing, every day operation will be gradually replaced. The Starwood Hotel chain in the US now uses smartphone technology as the key to making room for breakthrough check-in.

For the purpose of eliminating routine check-in and procedural errors, the Starwood chain of hotels and motels has completely replaced the process with the phone itself. smartphone of the customer. The smartphone will carry full information on the number of rooms, and will also serve as the key to open the hotel room.

Picture 1 of Open hotel room with smartphone
Check-in hotel rooms will be replaced by smartphone smartphones.

The Starwood Hotel and Motel chain is the first in the world to adopt this new type of check-in. The way of operation is quite simple, customers just use the application of the hotel chain, now supports iOS, Android, before check in, the hotel will send a message including the room number and a virtual key to the application on the smartphone of the customer. Customers who have booked and received a message just go directly to the notified room number, using the smartphone's Bluetooth connection to open the door. The door sensor will open when the virtual key is recognized.

Picture 2 of Open hotel room with smartphone
The smartphone smartphone will be the place to store the virtual key to open the hotel room.

Besides opening the door to replace the usual check in, the hotel chain hopes to gain more useful information from customers using smartphone applications to subscribe to other services such as spa, request more services or simply have more ways to interact with customers.

Picture 3 of Open hotel room with smartphone
Using smartphone smartphones during check-in will add an interactive channel between the hotel and the customer.

Currently, the opening of this smartphone room has been tested on 60 hotels and is set to expand the model to 330 hotels in North America and 4,000 hotels around the world next year.