Another 3 weeks to overcome the AAG sea cable breakdown

According to representatives of some ISPs, from the experience gained after many times the AAG international fiber optic cable had trouble before, with the incident on April 23, 2015, it will take about 3 weeks to be engraved completed.

Overcoming the fault of AAG sea optical cable

Early this morning, on April 23, 2015, the Asia-Pacific-Asia (AAG) international submarine cable route was broken again.

Mr. Le Thanh Son, Deputy General Director of CMC Telecom said that since early in the morning, the network operation team of CMC Telecom has detected a warning on the system, then received an official notification from the management unit. station to Vung Tau shore as well as to manage the entire AAG submarine cable route.The exact position is currently unknown, but the source breakdown in the cable segment SH1 is isolated.

According to the latest information that has been officially announced by VNPT Group, at 5: 27 minutes on April 23, 2015, there was a leakage problem on the AAG international fiber optic cable from Vung Tau (Vietnam). ) to Hong Kong and Singapore, about 300 km from Vung Tau coast.The incident has mainly affected the speed of Internet connection between Vietnam and international.

VNPT said that immediately after the incident, International Telecommunication Company (VNPT-I) urgently took measures to identify the incident area offshore Vung Tau. This incident will require the use of an international dedicated cable ship to overcome. VNPT-I is actively working with AAG system administrators, international cable companies and with members of other systems to prioritize the repair of AAG service as soon as possible.

VNPT said that in order to troubleshoot the problems of the AAG optical cable line on April 23, 2015, it will require the use of international dedicated cable ships.(Artwork. Internet source)

However, according to the experience of the two networks CMC Telecom and NetNam, it will take about 2-3 weeks, the incident of the AAG submarine cable has just been overcome, the transmission line has been completely recovered. CMC Telecom Deputy General Director Le Thanh Son said: ' Depending on the availability of the rescue ship and the determination of the cause, the sea cable incidents in general and AAG in particular usually take 3 weeks to overcome' . In fact, the AAG marine cable breakdown on January 5, 2015 also took 3 weeks to fully recover.

Sharing about the plan to minimize the quality of service provided to customers, VNPT representative said that VNPT-I has been cooperating with related parties to quickly route through the system SMW3 fiber optic cable system, land cable and satellite information, and additional capacity through these systems. ' This is a force majeure event, so VNPT would like to receive sympathy from customers if Internet access in particular and other international telecommunication services in general can be affected ', VNPT representative share.

For FPT Telecom, this morning, the representative of this network said that as soon as the incident happened, FPT Telecom had deployed the use of mainland cable lines to forward the suspended AAG traffic to minimize affect customers . At the same time, the representative said, this incident really does not affect the company's customers.

Commenting on the incident this time, General Director of NetNam Vu The Binh Joint Stock Company stressed that the AAG submarine cable route was in trouble is not new . For many years, this cable has been frequently damaged and interrupted, with a long time. NetNam already has a plan to divert traffic to land cable and other sea cable directions, so as soon as there is an incident early this morning, the traffic has been diverted and stable. 'With the second incident in 2015 happening with this international AAG cable, NetNam is not affected much, because it has prepared and coped with similar things many times. From this morning, the service provided to NetNam customers remained stable , "Mr. Binh said.

About this AAG submarine cable incident, according to information from Viettel Telecom, currently using up to 4 international cable lines including 2 inland cable lines and 2 submarine cable routes, including AAG. Therefore, when incidents occur, basically, the quality of services provided by Viettel to customers is still guaranteed, not much affected.

As for CMC Telecom, Mr. Le Thanh Son said that this network only uses 15% of the traffic from the AAG fiber optic cable, so the level of impact on customers when accessing the Internet is international very small. Currently, international access to Internet of business customers using the service Internet Leased Line leased line of CMC Telecom is completely unaffected by the incident. However, customers who use Internet services on cable TV will access the Internet towards the world more slowly than usual.

Mr. Son also added: ' After receiving the information, CMC Telecom immediately proceeded to inform customers about the problem. Currently CMC Telecom is working with partners to determine the exact error to handle, proactively re-routing, adding full traffic through other connections. At the same time, CMC Telecom has arranged support and rescue personnel, ready to serve customers 24/7 during the above troubleshooting process.