Viettel's VoIP voice and international SMS are affected.

Regarding the influence of users from earthquake-related cable breakdown in Taiwan, VietNamNet quickly interviewed VDC, Viettel and FPT service providers about the status and quality of Internet connection and communication services. International mobile news, SMS .

Viettel representative, Mr. Le Dang Dung - Deputy General Director said: '' Viettel has sought every way to ensure the transmission for international telephone service. According to the proposal, one of the interim options is to ask international partners to limit the flow of traffic back to Vietnam, to increase the flow of domestic and overseas communications.

For mobile services, VoiP and Net phone, before the incident, the connection to the US went straight from Asia, but due to the impact of fiber optic cable, this connection was routed to the south. Europe to America.

Viettel's representative acknowledged Viettel 178's international VoIP calls were difficult to implement due to the international Internet cable breakdown in Taiwan.

Therefore, according to Mr. Dung's explanation, the way of contactVoIP from Vietnam to the US and European countries has been partly overcome. However, many readers of VietNamNet still reflect the status of international SMS messages from mobile networks and Viettel's VoIP 178 international calls are not possible.

Mr. Dung also admitted: " Currently, voice and SMS services . of Viettel subscribers from Vietnam to the world are affected. Especially, the information to Taiwan and South Korea is being affected. lost contact, because the fiber optic cable to these two countries was severely damaged. ''

Through VietNamNet, Mr. Dung also recommends that customers of Viettel who are affected can send the subscription number, and contact address to help the service provider directly solve.

According to Mr. Dung: "This is the second time that Vietnam has suffered from a sea cable breakdown and was severely affected. In my own experience, to restore and ensure the network is perfectly normal, time needs to be determined up to weeks '' .

Answering VietNamNet, Mr. Nguyen Tien Anh Tuan - Deputy Manager of Sales Department of VDC also said: The current international Internet traffic is still decreasing by 30-40%. VDC is negotiating with partners to route, and prepare contingency plans to restore the transmission line.

However, due to the incident with the submarine cable route, involving many different countries and partners (Hong Kong, Taiwan, China, Japan .), the recovery becomes more difficult. than.

International Internet services and Internet Phone are most seriously affected by reduced capacity of Internet connection from Vietnam to international. However, Mr. Tuan said, compared to the afternoon, the international dimension to Vietnam will be better.

Mr. Mai Sung - Deputy General Director of FPT Telecom said: "Certainly, international telecom services will be affected because the connection cannot operate stably. Currently, FPT is asking foreign partners to channel and load traffic accordingly. We need time to fix the problem, especially difficult because this is a common fiber optic cable, depending on many international operators . ''

Replying to VietNamNet about the impact of incidents to international telecommunication services (VoiP, Internet Phone, international mobile phone and SMS), Mr. Sung also affirmed: "The level of influence is also as heavy as compared to international Web access. Even, customers are more damaged because these are services related to real-time . The reason is that these fiber optic lines simultaneously connect international lines, provide both data services and voice . ''

Representatives of mobile networks said that the damage caused by incidents related to some optical cables connecting Vietnam to the international, so depending on the call routing, SMS services, mobile information of customers will interrupted, congested, unable to be as smooth as usual.

Hoang Hung