AOL e-mail is also charged with ads
Millions of users have subscribed to AOL's service for some time, but Barbara Borchers has decided to remain loyal to the ISP.
Even after using another provider's broadband network, she still decided to pay AOL $ 14.95 per month, mainly to retain the email address she used for nearly 10 years, and also because she always appreciates AOL's technical support team.
But until yesterday, Borchers almost joined the list of users saying goodbye to AOL. Reason? Because of its recent decision, for the first time in ISP history, insert ads into email messages of paid subscribers.
" I don't want to switch to another email service, but I have to do it if they don't end this bad decision right away, " Borchers said.
Customers "wake up"
Source: Untitledstates Borchers is not the only one. In a series of blogs, discussion forums and interviews, AOL's subscribers loudly oppose this advertising policy, giving it all the words "invasive, unintended, irritating, disruptive." . v.v ".
" Those are animated ads. They keep flashing and blinking constantly while you try to read the contents of the letter. It's like jumping around and squatting in your face, " Mrs. Borchers said. She began to suffer this trouble from last week.
Banner ads appear just below the email content, the same way they appear in AOL Mail mailboxes for years. However, for users like Mrs. Borchers, inserting them into the content of the letter actually exceeds the limit.
" Anywhere ads can appear, but paying subscribers like us need to be completely clean and read emails? ".
Rebecca Monteiro, a loyal AOL subscriber since 1997, also plans to terminate the contract immediately. " It's like they're inserting promotional music into your phone conversation background ." Monteiro said. " But the worst is that they are sluggish in our own email - that's the last place I thought and wanted to see a banner ad ."
Review policy
BJBrooks, an AOL subscriber for more than 10 years, are also required to charge water to change email services. " Having paid for the service, no one wants to be treated like that ." Why pay for AOL when there are no benefits or incentives? That is the general question that is echoing in the minds of all AOL customers, whether new or mature.
AOL has used the exclusive version 9.0 software to display these obnoxious ads inside the customer mailbox. According to the spokesperson, AOL "has been surveying customers and found that displaying banner ads with letters often does not bother customers ."
She also claimed that the ad was not inserted in the email content, meaning that AOL had absolutely no "sneak peek" of customer personal information.
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