Bank security of the time of

Security security has become a vital issue of the banking industry in the electronic era . Security security is also a top concern of customers when deciding on non-cash payment forms . In fact In fact, Vietnamese banks have also had top priorities for securing the system. But is this preparation right and right?

In fact, electronicization is the only correct solution for the competitive problem of the banking industry in the opening time of integration. However, while banks have confidently declared about digitalized services, most customers are cautious, explore and use limited services such as Home-banking, Phone-banking, and Mobile- banking, Internet-banking, . This is explained by the psychology of users when security and security have never been considered as the strength of Vietnam's banking industry.

Electronic bank: Vietnam ready?

E-banking is understood as operations, traditional banking products and services previously distributed on new channels such as Internet, telephone, and other modern forms .

Currently, e-banking exists in many forms, including online banking, providing 100% service through internet environment; and a model of combining the traditional commercial banking system and the electronicization of traditional services. E-banking in Vietnam mainly develops according to this model.

Mr. Ho Huu Hanh - Director of HCMC State Bank Branch, said: ' The inter-bank electronic payment system chaired by the State Bank has 71 banks involved with nearly 300 branches. Many banks have successfully built and applied the banking management application system towards centralization '.

Along with the development of e-commerce, Vietnam's commercial banking system has made strong changes in scale and quality of banking services. Up to this point, the legal basis for e-banking in Vietnam has such as Electronic Transaction Law, Decree on electronic transactions . Therefore, along with the development of trading activities electronics in the areas of banking operations, many banks have considered developing electronic checks and other modern forms of payment.

According to Charly Madan, CEO of Citibank Vietnam: ' We were the first bank to bring e-banking services into Vietnam 11 years ago, and 7 years ago, we made the translation. Internet banking service. Actually, almost all of the transactions that we have done are online . '

According to Mr. Tran Phuong Binh, General Director of Dong A Bank: ' In early 2006, DongA Bank's Corebanking system was relatively complete and we were able to be online throughout our system. And when we opened a new branch, a transaction office, and a new transaction point, that new point was completely online with other points, with other banks ' systems.

Since many US banking systems as well as in many other countries around the world have opened banking services through the Internet, also called online, millions of people have chosen this form in their daily activities. Things that normally take a long time in the past such as paying bills of electricity, gas, water, rent, or credit card money only need about 15 to 30 minutes.
E-banking has become a popular trend in the world and of course, Vietnam cannot be out of this cycle. This means: rapid innovation of technology is the only way for Vietnamese banks to innovate themselves . However, in Vietnam, concepts like Home-banking, Phone-banking, Mobile-banking, Internet-banking, . are relatively new and strange. The rate of cash payment has decreased but still very high in this developing economy.

Charly Madan, General Director of Citibank Vietnam, said: ' Vietnam still uses mainly cash, at every level of the economy from commercial business, consumers, small and medium enterprises, Big companies, even state-owned and government-owned enterprises, have many transactions in the past and are still made in cash. This creates a huge burden on the economy . '

Mr. Ta Hoang Linh - General Director of CMC System Integration also concurred with this view: ' Psychology of Asian people, especially Vietnamese people still prefer cash transactions. The audience for e-payment is not really much . '

In January 2008, the first stage of salary payment through accounts was applied to those who received salaries from the state budget under the decision of the Prime Minister . And along with the development of the economy, the Manual maths gradually shifted to semi-automatic and electronic payment methods. It is a favorable environment for the development of an electronic banking system, meaning that system security needs to be prioritized more than ever.

When the banking system exists many . security holes

Prior to this hypothesis, banking and security security experts expressed their views:

Mr. Vu Quoc Khanh - Director of Vietnam Computer Emergency Response Center: ' If information security incidents occur at a serious level, it will affect national security and financial security. economic, social and economic security of that country. Clearly, the stagnation of the banking system's operation, could lead to an economic collapse. The scenario that a terrorist attacks the banking system to collapse an economy is a scenario that has been rehearsed at many international information security conferences '.

Mr. Ashley Wearne - Vice President of McAfee Asia-Pacific region: ' Financial banks are very sensitive areas, they must be more accountable to their customers. Security and security issues are no longer a separate issue for each business, each bank in the era of integration and integration today. That is a global problem because when the information system of any bank in the chain is unsafe, the risk of it going to the whole system. That's really dangerous . '

Mr. Vu Quoc Thanh - Misoft General Director: ' In the current financial sector, the money itself is in digital form so it is digital assets. To protect the digital assets people need information security. In itself, it shows the importance of information security for specific areas such as banking and finance in Vietnam in particular and the world in general. If our system is not secure, our system will be completely uncompetitive when we come here, we will have to open a lot for the banking and financial system . '

Mr. Ta Quang Tien - Director of the Department of Informatics and Banking Technology - Vietnam Bank: ' The bank broke down, it not only affected the bank itself, not only affected the banking industry, not only lost money. of customers that sometimes are even bigger, that is threatening National security '.

Vietnam e-banking: Is it safe?

Mr. Ashley Wearne - Vice President of McAfee Asia Pacific, said: ' Do not think the IT system of Vietnamese enterprises and banks is not safe. You go after and immediately you are able to apply the latest technologies to protect your system. That is really an advantage . '

The evaluation of the provider of security solutions can be regarded as an encouragement for Vietnamese customers when they are still really unsure of e-banking services.
This worry is reasonable when the disclosure of personal customer account information has ever happened and tends to increase. Customers losing money, reputable banks show that there are still many issues to consider in securing banking information systems.

Mr. Ta Quang Tien - Director of Department of Informatics and Banking Technology - Vietnam Bank, said: ' Banks with high technology investment are relatively high security and vice versa. In other words, the security picture of Vietnam's banking system is uneven .

According to Mr. Nguyen Tuan Ngoc, M.Tech: ' In recent years, many banks have focused on investment in security and security. That is a very important issue because it determines the sustainable development of the bank. But in my opinion, the level of security of the banking information system is only at a relative level and there are many issues to consider . '

Concerns about safety in the information system are necessary but not so that Vietnamese customers can always say no to non-cash payment forms. Especially when WTO commitments are fully implemented, innovation and electronics become a mandatory requirement for domestic banks in this fierce competition. Finding solutions, which may not be comprehensive, but optimal, is an early solution from banks and solution providers in general.

Mr. Ta Hoang Linh - General Director of CMC System Integration Company said: ' If in the field of banking and finance, expanding electronic transaction services, there must be a very synchronous plan. Don't separate the security issue, protect the data from the program we are running, otherwise it will have a lot of trouble syncing those steps together . '

Also according to Mr. Nguyen Tuan Ngoc, M.Tech: ' Not only concern about management and implementation of security knowledge for people operating in the system but also to deploy for customers. When we pay attention to all these issues, we have the most comprehensive security . '

Mr. Vu Quoc Thanh - General Director of Misoft, said: ' Information security is still a war between people, so the human problem is the core problem. From people who create policies, from people who create procedures, it is also from people who create technologies to protect information security, at the same time people must also create what legal foundation and now our government is aware of the issue of the legal framework for information security '.

The bank security problem still has no optimal solution and therefore, electronic banking services are still a luxury concept not only for customers and also for many Vietnamese enterprises in general. However, the Vietnamese banking system is gradually shifting to electronic trend is an undeniable fact. And more importantly worry, e-banking initiatives should be considered a priority at this time.

Nguyen Bich