Cisco launches unified communications system

On July 13, in order to mark 7 years of presence in the Internet Protocol (IP) market, Cisco organized a Seminar on Communication Solutions (VoiceComm 2006).

The 2006 VoiceComm seminar lasted for one day and was a workshop for IT professionals to explore the latest technologies in IP communications technology and the values ​​brought by Cisco Unified Communications Solutions. business organizations.

This workshop is sponsored by the Ministry of Posts and Telematics of Vietnam with the participation of many domestic and foreign partners.

On the 2006 VoiceComm conference, Cisco also officially introduced Cisco Unified Communications System - the system has just been published worldwide in March. This is a system that combines voice and video communication products and applications to help business organizations operate more effectively, helping business organizations streamline business cycles and access them properly. resources right the first time, and improve the performance and business efficiency of businesses.

Consisting of many specialized discussion sessions with the partners' exhibitions on IP communication solutions, the 2006 Cisco VoiceComm Seminar is an approach to "all in one" platform for users to self-update. update the latest information in training programs, developments and breakthroughs in IP communication technology, solutions and products.

' A converged network system that combines data, voice and video services will help businesses become more aware of the effectiveness of the cost of investing and operating businesses. The network also allows business organizations to build an IP-based virtual workspace where everyone can interact with real-time efficiency and information that is available to each person. use it at the right time, 'said Mr. James Chia, General Director of Cisco Systems Vietnam.

Cisco unified communications system

Cisco unified communications system consists of 5 main components: IP Voice (Call handling software, telephones and last transaction points); Cisco unified communications applications (unified communications application for clients, messages, conferences with rich multimedia content); Cisco unified customer communication center applications; Cisco communication infrastructure; Cisco unified communications management suite.

According to Cisco, business organizations today are facing fierce competition in increasingly complex media environments with a variety of different communication methods. Workers, business partners and customers communicate through a myriad of facilities such as telephones, voice messages, email, fax, mobile phones and internal conferencing tools. Rich multimedia content. However, these communication tools are very much ineffective as they are. As a result, information is overloaded and communication is diverted, delaying decision making, slowing down business processes and reducing performance.

Communication solutions using IP technology have proven their ability to help organizations - businesses solve the above problems, allowing them to optimize business cycles and reduce costs. operate. Over the years, organizations of all sizes have been realizing the practical benefits that voice, data, and video communications technology operates on the most common IP infrastructure possible. .

In today's global environment, highly qualified employees often have to travel outside the office or out of their group work places, to locations far from colleagues, far from the lower and distant levels of the supervisors. my assassin. Large-scale business organizations to small and medium scale (SMB) have been wasting a small budget to equip their highly qualified employees with media as well as The application is designed for the purpose of maintaining contact with these employees. But the performance is still low plus the projects can still be delayed when customers are unable to communicate in time with those who play important roles in the project.

Unified communications is a combination of fast-growing applications and services that are currently designed to enhance communication in modern organizations - to maintain communication between working groups. , allowing them to work collaboratively effectively while optimizing business cycles.

Cisco Unified Communications System delivers intelligent operational capabilities and a structured platform that helps organizations integrate their communication solutions more closely with business cycles, and ensure ensure that information reaches the recipient quickly, through the most effective communication method.

Businesses can coordinate real-time using advanced applications such as video conferencing; conference with voice and web integration; mobile IP phones; voice mail; and much more from an easy-to-use integrated interface. This solution saves time and helps control operating costs while improving business performance and competitiveness of businesses.

According to Cisco, Cisco now has more than 130 customers deploying more than 5,000 IP phones, more than 40 customers deploy more than 10,000 IP phones and more than 15 customers deploy more than 20,000 IP phones. In Vietnam Cisco has customers using Cisco Unified Communication such as: Cisco Systems worldwide, Cisco Systems Vietnam, Vietsovpetro, FPT Corporation, FPT Telecom, VDC Region 2, Bao Viet, .

At the Voice 2006 event, there were also many speakers from home and abroad: Ms. Manjula Talreja, Senior Director, Cisco Voice Technology Group, Cisco Systems Worldwide, with the theme: Improving business efficiency business with IP communication platform; Mr. Nguyen Xuan Viet, Director of Technology Center, FPT Information System, with the theme: Introduction of Cisco's converged communication system - Cisco Systems, . Mr. Manoj Menon, Director, Technology Practice, Frost & Sullivan Asia - Pacific with the theme: IP convergence in enterprises, .

L.Quang