Bringing ADSL to the list of mandatory quality management

The Ministry of Post and Telematics has officially introduced high-speed Internet access (ADSL) services to the list of services subject to quality management.

The inclusion of this service in the category of quality management because service providers have not really focused on the quality when providing services to customers, leading to many customers reflecting on poor service status.

After ADSL is a type of service that requires quality management, service providers will have to announce quality, report service quality, inspect, monitor and publicize information about service quality. .

In addition to the self-inspection, supervision and quality announcement by the enterprises, the Department of Post, Telecommunications and Information Technology (Ministry of Post and Telematics) annually also conducts quality inspection. picture this service.

Along with ADSL, the Ministry of Post and Telematics has added four other telecommunications services to the list of compulsory quality management services including telephones on land fixed telecommunications networks and telephones on land mobile telecommunications networks. and services to access Internet indirectly via land fixed telecommunication network and Internet connection service.

Similar to the case of ADSL service, the Ministry of Post and Telematics also officially introduced the type of mobile phone transceiver station (BTS) into the list of telecommunications projects subject to inspection.

Previously, many people in Hanoi and Ha Tay reflected that the BTS stations of mobile service providers had a negative impact on health, causing authorities to take into account the influence of BTS station.

In addition to BTS stations, the list of telecommunications projects subject to inspection is also supplemented with radio transmission stations (radio and television), a long-distance microwave transmission station, and a station satellite information ground types D, E, F.

HUNG HUNG