Do you know what Facebook launches chatbot for?

Recently, Facebook has officially announced that it will integrate "bot" into the Messenger application (called Bot Messenger) to provide users with more features, especially support for shopping and booking air tickets. , book a hotel or summarize important news. This idea is expected to make developers application independent such as sales applications, newspapers, ordering food, even call a taxi like Uber . to stand!

In order to better understand the mechanism of Bot Messenger , first of all, what is the Bot or Chatbot?

What is chatbot?

Chatbot (also called bot for short) is actually a software programmed so that it can . chat, chat with people exactly as a seller or advertise services. virtual . Similar to a counselor in practice, a bot can give advice, instructions, suggestions, even use tricks to make customers buy products while ensuring the supply of products. right demand. To make it easier to imagine, you can think of each time you visit a sales website, there will usually be a small chat box located in a corner of the screen and the first sentence you can get after entering a sentence asking for this box is a thank you for connecting with customer care, and asking to wait a few minutes when a private worker is still available to support.

What can Facebook bots do?

CNN will send updated news and let you search for stories you want to read with related keywords.Bot will summarize for you the main content if you don't have time to read the whole article.

Poncho will send you the weather forecast in the current area and give you more information about the weather outside.

1-800 Flowers will help you order flowers, pay and track orders without having to exit Messenger.

Spring acts as a clothing salesman.Say what you want to buy and it can order for you and help you update the order status.

Operators also do more than just stop buying clothes.Specifically, it will help you find the best prices or deals for anything, from furniture or music show tickets.

Bot Messenger will help you register for membership of UNICEF organization in the form of Ureporter and provide information on important issues in the world that are of interest.

Bank of America will send real-time notifications to customers about their accounts and assist customers in handling incidents directly from Messenger. Burger King will allow you to order food through the bot. Business Insider will send the latest news to loyal readers who are using Messenger. You can also book a hotel by chatting with Expedia Messenger Bot, view the calendar, search for the nearest cinema on Fandango and more.

List of Messenger bots

All of these bots will appear in Messenger's search bar under the friends list. At the same time, conversations with bots will also look like regular chat messages.

The future of Messenger Messenger

Obviously, with the above useful features, the appearance of Bot Messenger will adversely affect independent application developers and sellers because they themselves will likely be replaced by business owners. with bot. Currently, there are about 1 billion Messenger users, many of which are extremely excited when chatting with friends by entering text and using emoticons. Therefore, businesses will also take advantage of this great opportunity by exploiting Bot Messenger to communicate with users more to capture the needs, buying psychology and preferences, from there, to propose suitable products. In the future, the bot's ability to "sell" will not be inferior to the real sales experts once the bot has really grown.

The question is whether you want to install a lot of applications on your computer such as reading, booking, buying . or just want to use a single application but all the useful features are integrated. from other applications, both saving memory, not having to install many times, can chat for free?