From February 13, Pacific Airlines sold e-tickets, stopping paper tickets

Pacific Airlines has announced that from February 13, the airline will start to apply electronic tickets and pay online on the entire domestic and international route network. Also from this day, Pacific Airlines stopped circulating paper tickets.

With this event, Pacific Airlines has completed the transformation into the first low-cost airline in Vietnam.

Pacific Airlines said that paper tickets issued before February 13 continue to be valid for registered flights. In the case of a change of registered flight, passengers need to contact Pacific Airlines Customer Service Centers at least 24 hours before the flight time to settle.

At Pacific Airlines website (www.pacificairlines.com.vn), all passengers can find detailed information about domestic and international flights. From there, select the flight and the appropriate fare type. Payment for plane tickets will be made by credit card (4 types of cards accepted are Visa, Master Card, American Express and JCB). Passengers without credit cards can choose flights, ticket prices on the website and 24-hour reservation for payment in cash.

In addition, passengers can buy tickets by cash or by credit card at the ticket offices, agents, or contact Pacific Airlines Customer Service Centers to be served (in Ho Chi Minh City: 9,550). .550, in Hanoi: 9,550,550, in Danang: 583.583). These centers operate 24 hours a day, 7 days a week.

When buying a ticket on the website, the e-ticket will be sent to the email or fax address of the passenger. In addition to electronic tickets, passengers receive invoices or receipts at the ticket offices, agents of Pacific Airlines or at the departure ticket counter.

Pacific Airlines has two types of fares: Sky Saver (Savings Price), Sky Flex (Flexible price) and lots of different fare levels on each flight. These types of prices are based on the principle that low fares are sold in advance, higher fares are sold later (in each type of Saver and Flex prices); Low fares sell far from the date of departure, the closer the flight date the higher the ticket price (when cheaper prices have been sold out or out of date before the flight dates under applicable conditions).

Saver fares allow you to change to another flight (charge change) at least 24 hours before flight time, but do not allow cancellation and refund; Flex fares allow to change to another flight (free), cancel and refund (10% refund fee) at least 2 hours before flight time. If a passenger does not make a flight that has purchased a ticket but does not perform a flight exchange (or cancellation) in accordance with the regulations, the ticket and the entire ticket amount are no longer valid and cannot be refunded.

With the event Pacific Airlines converted into low-cost airline, 50,000 cheap domestic and international tickets (from 1% to 33% of normal price of Saver price) for the period up to June 10 were brought up. webpage. These super cheap fares can only be purchased directly on the website and must be paid immediately by credit card.

Hà Yên