Spam message management: Also entangled!

The Government's Decree No. 90/2008 / ND-CP on anti-spam on August 13, 2008 took effect but still had to wait for guidance.

Disorder "garbage" mobile

Talking about the responsibility of checking and supervising advertising texting activities, Mr. Nguyen Thanh Hai, Chief Inspector of the Ministry of Information and Communications said: " Decree 90 clearly stipulates the contents of sanctioning of administrative violations. With some clear contents, the specialized inspection forces, when detecting violations, may impose sanctions on violating enterprises, but there are still some unclear contents that need to be sanctioned. There are guiding documents and we are waiting for Vietnam Computer Emergency Response Center VNCERT (under the Ministry of Information and Communications) to complete legal documents guiding the implementation of this Decree ".

According to Vu Quoc Khanh, Director of VNCERT, there are only problems with the system of issuing management codes for e-mail advertising service providers, with messages not yet completed (according to the provisions of the Decree). 90, advertising service providers must register with the Ministry of Information and Communications and must meet the conditions set out to be granted a management code to serve the strict management of these activities). For the remaining contents of Decree 90, advertising service providers have to comply strictly, especially to ensure the ability to meet the refusal of users to receive advertising messages. mobile. Cases of spam complaints can be sent to VNCERT and will be transferred to the Ministry Inspectorate for handling. Last time there were some such cases solved.

Mr. Nguyen Van Hung - Deputy Chief Inspector of the Ministry of Information and Communications said that the issue of spam is really causing many troubles for users. However, it is impossible for the Decree (by the Government on anti-spam) to come to life. Up to this point, all complaints and feedbacks of users of mobile services on spam messages are reviewed by the Ministry Inspectorate or the Inspectorate of the Department of Information and Communications.

Network supporters

Mr. Hoang Son, Viettel Telecom Director affirmed: " The view of Viettel is very supportive of this policy in order to protect the rights of mobile service users. All of Viettel's promotional and promotional messages are Make sure that if the customer responds to the refusal to receive messages of this type, it will be done immediately ". But there are other advertising texting cases, Mr. Hoang Son said that there is no SMS advertising service provider to put a contract issue with Viettel and for an individual subscriber. At the same time dozens of messages to other subscribers are difficult to control because it is almost impossible to define whether it is spam or not.

MobiFone's media representatives also said, " According to MobiFone's survey, after MobiFone gives out regulations strictly prohibiting the use of service numbers to advertise, all promotional activities. The message via SMS has turned to the use of personal prepaid subscriber numbers and caused a lot of difficulties for mobile service providers, because according to regulations on personal information security, it is impossible to know whether it is advertising messages or not, unless it receives a customer feedback or other information channels, in case of receiving such a response, MobiFone will have a basis to provide a measure. dealing with the number of individual subscribers who have implemented advertising texting activities ".

Obviously, the "focal point" of the status of spam messages is causing frustration for many users is prepaid mobile subscribers. And thus, in addition to measures such as quickly completing documents guiding the implementation of Decree 90, strengthening inspection activities, the authorities and mobile service providers need to decide. more paralyzed in tightening management for prepaid mobile subscribers and promoting propaganda activities, guiding users on how to prevent and fight spam messages.