Internet agent management: Helpless because of unreasonable regulations

Joint circular between the Ministry of Planning and Investment, the Ministry of Public Security, the Ministry of Culture and Information and the Ministry of Post and Telematics on the management of Internet agents (Circular 02) issued in the middle of July last year by agencies Managers expect to be a strong legal framework to rectify the activities of Internet agents that are considered to have too many languages.

However, the results of the inspection from early July to November 15 showed that the unrealistic provisions of Circular 02 only caused agents to violate the law.

Right from the draft, some contents in Circular 02 encountered many opposing opinions such as the regulation that Internet agents are only allowed to do business from 6 - 24g daily; persons under 14 years of age who use services at Internet agents must have guarantees and supervision by adults; The agents must set up the service use register, in which full and detailed statistics of information on service users and guarantors for people under 14, including full name, permanent address, number people's identity cards, passports (for foreigners) or other valuable papers such as professional cards, driver's licenses, student and student cards .

Most customers come to Internet agents to play games - Photo: KH .

As a warning, after a year of circulars, Mr. Nguyen Thanh Hai, Chief Inspector of the Ministry of Posts and Telematics, acknowledged that these are regulations that agents all tried to call. Existing or if implemented is only for the purpose of dealing with inspection teams.

The result of inspecting 206 Internet agents in Quang Tri province shows that 100% of anti-agent agents have to register a service to use detailed statistics about customers because this regulation is inadequate. difficult to do.

Through inspectors in the province, inspectors of Quang Tri Department of Post and Telecommunications said that within a short period of time, according to Circular 02, agents were boycotted by customers, affecting sales. leading to 'fencing' agents not following regulations.

The results of inspection in Quang Tri have up to 98.5% of agents do not set up the service registration book or have established but the information is incomplete.

Lack of management information about service users not only occurs in Quang Tri but also in most localities, although agents know that violations will be sanctioned. Most agents have proposed reviewing the regulations on setting up the service registration book.

Dealers in Quang Tri agree with the view of not allowing customers to visit the 'black' website but asking customers to declare and submit their identity card or identification is impractical and difficult to realize show.

Inspector of Ba Ria - Vung Tau Department of Posts and Telematics also said that it is not appropriate to require customers to register personal information before using the service because of time loss and additional administrative procedures. main complex.

Similar to the above provisions, the regulation of people under 14 years of age using services at Internet agents must be guaranteed and supervised by adults.

According to Mr. Nguyen Thanh Hai, the agents explained that no parents are willing to sit and supervise their children to access the Internet. Inspector of Quang Tri Department of Posts and Telematics recommended to re-study this regulation because many parents do not have time to stand with their children in agents and agents. There is not enough room for both players and supervisors. close.

The Inspectorate of Dong Nai Post and Telecommunications Department after inspecting 392 agents in the province also affirmed that this regulation is difficult to implement and at the same time recommended to allow the agent or the person directly managing at the university. The right is guaranteed, supervised and responsible for people under 14 years of age to use the service.

In addition to the above unrealistic regulations, the recent large-scale inspection has also estimated that only about 5% of people go to Internet agents to exploit information and study and have 95% history. Use services to chat, play games, access to 'black' websites.

In addition, the regulation prohibits agents who open the back door 24g to be "abided" by agents by closing the door outside but still let the innocent customers use the service.

Due to the shortcomings of Circular 02, Mr. Hai said that in the coming time, the Ministry of Posts and Telematics will hold a conference to review the inspection phase and summarize one year of implementing Circular 02 to summarize the regulations. The reality in managing Internet agents is to submit to appropriate authorities for consideration and adjustment.

HUNG HUNG