This guy has just been dismissed by a computer, and his boss is a real person who can't save him
After 3 long weeks, the manager knew what happened to Ibrahim Diallo: it was human error.
Ibrahim Diallo is fired, not by his manager but by a machine. Surprised and angry, he wrote a blog post, and it was convenient, giving a warning to every company that relied too much on automated technology .
" Automation can be a valuable asset to the company, but we need a way for us humans to regain control when machines cause errors , " he wrote.
Ibrahim Diallo.
His story begins on a normal day of work like any other day. But after many times of unsuccessful swipe of access cards, he thought that this was a system error and asked for his protection."When I reached the working floor, I went to see my manager and reported the incident. She promised immediately that she would give me a new entrance card."
Turning on the computer, he found that his work account had been logged out of the system and Diallo's colleague told him that on the list of work, next to his name appeared "Inactive" . But things just started to get worse.
After lunch and after having to wait 10 minutes outside the building for his friend to take him back to the office, the manager informed him that she had just received an email stating that his contract had been canceled. The manager still made a promise to resolve the case as soon as possible.
But the next day, Ibrahim Diallo checked and found that he was no longer in any system. After lunch, instead of seeing the manager appear at the desk, he saw two security personnel. They told him that they received an email asking to escort him out of the building to work.
Automated machines have become new personnel management.One of the first things he did was to dismiss Mr. Diallo.
"I was fired. My manager could not do anything. The director also gave up. They helplessly watched me prepare things and left the building," Diallo recalls. At that time, he was at 8 months in the new 3-year contract with the company. For the next three weeks, he used email to contact the company about the incident.
"I look at things becoming more and more important that nobody can do anything. Sometimes they send me an email from the system. The letter from the system has no soul, written in red font. It is as if it is judging my fate. Disabling this and that, stripping the right to log in to the place, escaping from the building, etc. ".
He bitterly concluded: "This system has found a person to kill and I am its first victim."
It took three long weeks, Diallo's manager only knew the reason for the job. During the period when his company underwent some changes in both personnel and systems, his former manager was lazy not to do the job. In the long list of things that the former manager neglected, there is a "refreshing Diallo's contract on the new system".
And after the change period passed, automatic machines became new personnel management. One of the first things he did was to dismiss Mr. Diallo.
All orders necessary to fire a person are automatically sent, each order triggering the next order. For example, when my card access system, the card will never be reactivated.
"After the card is locked, the security department will receive an email informing the employee who is fired. The identification sign will be the unacceptable access card. The work account ban ban is valid. so everything goes on ".
Another example of human failure to think that this is the fact that people confront machines.
Currently Diallo has returned to work, however, during the time he was fired by the system, he lost 3 weeks of wages and was again escorted out of the building " as a name. thieves". He had to explain constantly about his disappearance for three consecutive weeks and felt his colleagues start to alienate him.
He decided to move to another company.
After learning about the story of Ibrahim Diallo, artificial intelligence expert Dave Coplin considered it a warning."Another example of human failure to think that this is the fact that people confront machines, not humans who have machines to support them."
"One of the basic skills people need in a world on the rise of artificial intelligence is the responsibility - because a mechanical algorithm has confirmed that one thing is true, doesn't mean it's right."
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