The reason the airports often cover the thick carpet in the lobby

Airports often carpet on the floor, helping customers feel happy and actively shopping.

Many people believe that the airport should design hard floors to help passengers carry suitcases to move faster, cleaning staff is also easier to clean. But in fact, most airports are carpeted.

This is one of the ways airports use to bring positive mood to passengers, making them more willing to spend, according to Travel and Leisure.

Walking on carpeted floors brings comfort to passengers.(Photo: Travel and Leisure).

The floor design thus helps passengers relax before starting the flight because the carpets provide a soft, warm feeling as in the family living room.

In addition to carpeting, lowering ceilings, designing more natural light and comfortable seats also help passengers feel more relaxed.

The airport also gains many benefits if passengers are in good mood. Passengers who are happy and relaxed tend to spend 7% more on retail airport goods and 10% for duty-free goods, according to DKMA airport market research company.

Not only does it change the interior design, many airports also use less formal methods such as opening spa areas, yoga rooms, even using therapy dogs to bring comfort to passengers.

To encourage people to spend, airports also maintain fewer employees at stalls. A survey conducted by NCR shows that 40% of participants prefer to avoid interacting with people while shopping.