Vietnam's excellent non-cash vending machine solution

When the coins were officially put into circulation again in Vietnam at the end of 2003, manufacturers began to bring vending machines that use this money in big cities. However, due to many different reasons (not having the habit of using coins, high prices for buying products because of expensive machines .), the advantages of this advanced type of sale are almost ineffective in Vietnam. . In recent times, some companies such as VSYS and Paygate (VTC) have cooperated with each other to offer automated buying solutions at cheaper prices and much more convenient than using coin solutions. tradition because it no longer uses cash.

Before going into this pure Vietnamese solution, let's take a look at the advantages and disadvantages of vending solutions in Vietnam at the present time.

Situation of Vietnam

If you have traveled abroad, especially countries with high labor costs such as Europe or the US or Japan, you will find that they use vending machines very much, it is because of the money to pay for an employee. Higher than the money placed on the machine. Moreover, when using people, they have to hire a certain area of ​​kiosks, the team adds a very large cost of space compared to a solution with no less cost of vending machines.

Going back to Vietnam, because our labor costs are very cheap, the cost advantage of vending machines has been halved. Moreover, we also have a huge amount of money because most vending machines are imported, subject to different taxes and fees. With a vending machine of Taiwan or Japan, the investment cost for each machine is about 6000-8000 $.

Combining these two factors together with many other disadvantages such as high management fees (there must be cash collectors every day), inconvenience in inventory (most of the machines are not networked but operating independent, there are slots for test managers to have more to supplement), inadequate security in some areas (may be robbed money machine) that vending machines are difficult to take off at our country. Moreover, when using this traditional vending machine, the sale proceeds are dead in the machine until someone comes to collect it, reducing the ability of enterprises to rotate capital.

Solution of vending machines of VSYS and Paygate

From what I have said above, it can be seen that the use of vending machines in Vietnam is very difficult, if not difficult to apply in practice. To solve this problem, VSYS and Paygate have launched a solution of non-cash automatic sales with very new approaches.

So what's the solution? VSYS offers fully-manufactured machines in Vietnam as well as self-developed software solutions, the server system continuously connects with vending machines while VTC is a cashless payment system via Paygate account . With self-production, the cost of a machine will be about half or less than that of import. Moreover, the cost of VSYS also includes the connection with the server and tracking software. As soon as the machine sells a certain item, the owner of the device will also know because the vending machine continuously connects to the server via the mobile network.

Thus, a part of the cost problem has been solved, with a much cheaper price, the seller will be able to reduce the cost of products, attracting more buyers than the high price of the machines. present. Moreover, with no cash use, the price can be calculated to an odd number of 10-20 dong instead of using even numbers in the current 5-10 thousand way.

Do not use cash

A vending machine is cheap, no matter how good, but if it does not bring convenience to customers, no one will use it. Most vending machines in our country are using coins (almost no longer visible) or cash (newspapers accept 20 thousand and 10 thousand but most only work with 10 thousand sheets because they are suitable for the size foreign currency size) so there is no practical effect. To overcome that disadvantage, VSYS has used Paygate payment gateway. Each Paygate account is a separate phone number (VTC announced there are more than 1 million accounts), so they think of an excellent way to call the vending machine for payment , the money will be deducted from the account. account that users do not need to login or authenticate at all.

For those who use smart phones, they can reduce time by using QR codes, saving time for dialing. More expensive phones have NFC, we can just touch it on the phone to pay! If you use a regular phone, you can use Paygate prepaid cards that support RFID, also touch the machine to deduct money.

What about those who don't have a Paygate account or run out of money in the account? In addition to recharge through the banking system, you can use the available recharge machines of VTC, just enter the phone number into the charging machine, put the money in. Similarly, we also use the method of chanting and giving money to create an account (the password will be sent to the phone), extremely fast and without having to declare any information.

This recharge and account creation machine solves many problems. For example, it can be used to pay tuition for students, quickly and conveniently without having to pay extra money for dozens of cashiers, accountants or bank employees as many Vietnamese universities are using. It is expected that the University of Transport will be the first school to apply this kind of tuition collection.

Through this payment, we can solve the problem No. 2 on management fees, security of money and increase capital circulation of businesses (selling goods that owners will receive money into the account immediately) .

One advantage of this type of vending machine is that you can sell whatever you like, including coffee machines like in videos or sensitive things like condoms.