HCMC: Successfully applying IT to administrative reforms

According to Executive Board 112 of Ho Chi Minh City, in 2005 the implementation of 3 electronic information systems of the Government Office to departments, sectors, districts helped to reform many administrative procedures and reduce troubles. for people.

With the document management system and the job profile has been deployed in 35 units and thereby reducing the number of documents, managing the dispatch - coming processing work and information storage and response work needs.

The socio-economic information system for operating and the website for executives has been implemented in 38 units, providing a lot of useful information for the common work.

All three electronic information systems have been initially put into operation and contributed to improving the capacity of information technology (IT) application in state administrative agencies, creating a driving force for the development and response. IT use of the city.

In 2005, the network of the Executive Board 112 and online communication services worked well, helping to organize training for applied informatics for 3,384 administrative officials and employees of the city.

The electronic mail system has been deployed synchronously, and has created and created a private mailbox for 4,500 officials, civil servants and units. In order to further promote the application of IT in the work of the office system of People's Council and People's Committee, shared software has also been implemented such as' Information system for health service ',' Information system for service construction permit 'and' Database for management of export processing zones and city industrial parks '. Currently the city information site with 54 member units, 20 public services on the network and 360 administrative procedures of related departments, departments and districts have brought into play the effect.

Ho Chi Minh City also applies ISO 9000 quality management system to operate in administrative agencies. Up to now, there are 33 administrative agencies that have been implementing the quality management system according to ISO 9001 version 2000 including 16 districts, 17 establishments and agencies. Through surveys and evaluations, functional agencies have granted ISO certificates in the field of management and public service for 11 districts and 11 departments.

In 2006, the city continued to speed up the expansion, striving to have 100% of districts and departments and branches have to apply the quality management system according to ISO 9000 standards.

At the same time, the IT system also gradually expanded and applied to communes and wards to promote the process of reforming the city's procedures. Also in 2006, the City's Web Portal was launched to accommodate the city's electronic information site, the personal and agency electronic mail system, from which to connect to the Web Portal. government.